Client Case Studies
Bespoke care home training – the brief
Most organisations providing care need to regularly refresh their staff with fire safety training since staff response in the event of a fire in care premises is a critically important factor in saving lives. It becomes more important where the residents are unable to respond to the fire alarm due to disabilities or mobility restrictions. The challenge is how to repeat the same messages without losing the interest and engagement of the delegates who have ‘heard it all before’.
Solution
By working with our care home clients, we have developed a modular training course specifically for use in the care industry. The course breaks up the essential content into bite-size chunks to improve retention and hold attention. Each section is highly practical, with delegates participating in scenarios and discussing the correct response to different situations. The training is also based on the actual procedures in the establishment where the training is delivered so that the content remains highly relevant and specific to the situation. The feedback from delegates has been excellent, and here are some of the comments we’ve had:
The Client’s Comments
“The practical session was very clear and concise and I found this very helpful and I’ll be more confident if a fire alarm does sound.”
“I found this fire safety training course very informative, very interesting and presented in a way which made it very enjoyable.”
“I got so much out of today’s sessions. Our tutor was outstanding. I only wish it was a full-day session, but it was great anyway.”
“The course was conveyed in an interesting way, so it was easy to take in and learn. The instructor was really nice and took the time to engage everyone.”